Shipping Policy
Thank you for shopping Roseanora at roseanora.com. This page explains how Roseanora ships orders from our online store.
Free shipping
Orders of $59 or more (before tax, after discounts) qualify for free standard shipping to eligible addresses. Below $59, a standard shipping fee is calculated at checkout.
Delivery timing
Once your order is processed, delivery typically takes 3–5 days (2026/08/11 (Tue) – 2026/08/13 (Thu)). Timing can vary by destination, carrier capacity, and peak season volume.
What we ship
We ship apparel and accessories across the catalog — from Soft Essentials and Classic Cotton basics to Denim, Matching Sets, Swim, Outerwear, and Sale finds. Split shipments may occur when items leave different fulfillment batches.
Order updates
You’ll receive confirmation when your order is placed and again when it ships. Tracking details (when available) are sent to the email on your order.
Questions
For address changes before shipment or delivery issues, contact us using the details below or the Contact page.
Contact
Tel: 136 9247 5083
Email: Support@roseanora.com
Address: Building 2, 320 Wenyi West Road, Xihu District, Hangzhou, Zhejiang 310012, China