Shipping Policy

Thank you for shopping Roseanora at roseanora.com. This page explains how Roseanora ships orders from our online store.

Free shipping

Orders of $59 or more (before tax, after discounts) qualify for free standard shipping to eligible addresses. Below $59, a standard shipping fee is calculated at checkout.

Delivery timing

Once your order is processed, delivery typically takes 3–5 days (2026/08/11 (Tue) – 2026/08/13 (Thu)). Timing can vary by destination, carrier capacity, and peak season volume.

What we ship

We ship apparel and accessories across the catalog — from Soft Essentials and Classic Cotton basics to Denim, Matching Sets, Swim, Outerwear, and Sale finds. Split shipments may occur when items leave different fulfillment batches.

Order updates

You’ll receive confirmation when your order is placed and again when it ships. Tracking details (when available) are sent to the email on your order.

Questions

For address changes before shipment or delivery issues, contact us using the details below or the Contact page.

Contact

Tel: 136 9247 5083

Email: Support@roseanora.com

Address: Building 2, 320 Wenyi West Road, Xihu District, Hangzhou, Zhejiang 310012, China